ek rummy

ek rummy App support

Contact
+91 1873333331

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The ek rummy:

Q1: How to log in after installing the ek rummy?

To log in, open the app and enter your registered mobile number. You'll then receive an OTP to verify, after which you'll be logged in. This eliminates the need for a password or email login, making the process easier.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and ensure a strong signal is available. If you don't receive the OTP, wait and then click "send OTP" again. If it still doesn't arrive, you can contact the app's support team through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to initiate the account transfer process. This will help complete the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the existing app from your device and download the latest version. Once the new version is installed, you should be able to log in and play without any problems. This update should fix any issues and provide a smooth gaming experience.

Most Asked Questions Related To Withdraw In The ek rummy:

Q1: What is the minimum withdrawal amount in the ek rummy?

The app allows a minimum withdrawal of Rs. 100, which is a higher amount compared to other apps. Withdrawals are only possible for gaming earnings, and bonus money cannot be withdrawn. This means users can only redeem the money they've earned from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your KYC (Know Your Customer) details within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This variation in processing time may be due to factors outside of the app's control.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from gaming with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for assistance.

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